User Review( votes)
Phone Number: 1-210-677-0065
Independent Support * : (Talk to human)
Company URL : Citigroup Customer Support
Number to call: call via web
Customer Service Number
|Phone number to dial||1-210-677-0065|
|Call picked up by a real person||YES|
|Department you’re calling||Customer Service|
|Call center hours||24 hours 7 days|
|Best time to dial||8:15am|
|Navigate phone maze to a human||Press 0 at each prompt ignoring messages or repeat Representative|
|Rank (among phone numbers)||1|
|Alternate methods||phone or web or chat or twitter|
|Quality of communication||52%|
|Quality of help||55%|
Citibank’s Best Toll-Free/800 Customer Phone Number
This is Citibank’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citibank agent. This phone number is Citibank’s Best Phone Number because 93,786 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-374-9700 include Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment and other customer service issues. The Citibank call center that you call into has employees from Texas, Missouri, Virginia, Kentucky and is open 24 hours, 7 days according to customers. In total, Citibank has 7 phone numbers. It’s not always clear what is the best way to talk to Citibank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Citibank – by phone or otherwise
While 800-374-9700 is Citibank’s best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citibank customers, is by calling their 800-274-6660 phone number for their Fraud Detection department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Citibank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we’ve gathered for Citibank.
What is GetCustomerServiceNow’s Relationship to Citibank?
In short, the two companies are not related. GetCustomerServiceNow builds free tools and shares information amongst customers of companies like Citibank. For large companies that includes tools such as our GetCustomerServiceNow Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.