User Review( vote)
Phone Number: 1-800-735-5379
Call Time: Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST; best time to call: 1:15pm
Independent Support * : (Talk to human)
Call Time: Mon-Fri: 8am-7pm,Sat: 8am-5pm
For online help: Cablevision/Optimum Customer Service
Company URL: Cablevision/Optimum Customer Service
number to call: call via web
Customer Service Number
|Phone number to dial||1-800-735-5379|
|Call picked up by a real person||YES|
|Department you’re calling||Customer Service|
|Call center hours||Mon-Fri 8am-1am Sat 8am-10pm Sun 8am-10pm EST|
|Best time to dial||1:15pm|
|Navigate phone maze to a human||Press 1 to order service press 2 for customer service or press 3 to hear current promotions|
|Rank (among phone numbers)||1|
|Alternate methods||phone or chat or web|
|Quality of communication||47%|
|Quality of help||51%|
|Information last updated||Tue Jun 11 2019 08:00:00 GMT+0530 (India Standard Time)|
Optimum’s Best Toll-Free/800 Customer Phone Number
This is Optimum’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optimum agent. This phone number is Optimum’s Best Phone Number because 185,034 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-584-2495 include Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support and other customer service issues. The Optimum call center that you call into has employees from Connecticut, New Jersey, New York and is open Mon-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST according to customers. In total, Optimum has 7 phone numbers. It’s not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Optimum – by phone or otherwise
While 877-584-2495 is Optimum’s best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 888-276-5255 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 888-276-5255 for Customer Service. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we’ve gathered for Optimum.
What is GetCustomerServiceNow’s Relationship to Optimum?
In short, the two companies are not related. GetCustomerServiceNow builds free tools and shares information amongst customers of companies like Optimum. For large companies that includes tools such as our GetCustomerServiceNow Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.